FAQs

Yes - please keep in the refrigerator after opening.

Sticky Balsamic Pearls have a best before date of 18 months after it is made. Check the best before date printed on the bottom of your jar, on the side of the lid or on the label near the barcode (DD/MM/YY format).

Sticky Balsamic Pearls are made from our multi medal winning balsamic vinegar varieties, and the shell casing is mostly alginate (a seaweed derivative)

Sticky Balsamic Pearls contain our multi medal winning balsamic vinegar inside the pearls. It is this which provides that delightful tart flavour burst when the pearls “pop” in your mouth”.

Sticky Balsamic Pearls are in the jar with our multi medal winning balsamic vinegar so, yes… please - use everything in the jar!

There are so many ways to use Sticky Balsamic! The easiest way is to put them on top of food just prior to serving (or let people help themselves!). Please see the Recipes section on the website for amazing and simple recipes, and ideas to make your food taste even better, easily! Also check out Facebook, Instagram, Pinterest and TikTok for inspiration (#stickybalsamic #stickybalsamicpearls).

Yes. Sticky Balsamic Pearls are dairy free, egg free, meat free, contain no fish or any other animal products, and do not contain honey.

Yes.

Yes.

No - Sticky Balsamic Pearls are vegan but we have not applied for Halal certification.

Yes. Sticky Balsamic Pearls, like natural pearls in the wild, do come in all shapes and sizes. We make them in small batches and they vary in size. At the moment they are bigger than in some of the photos. They are all delicious to eat!

There are definitely pearls in there! The pearls are in the same balsamic vinegar and are the same colour as the balsamic, hence it can be really difficult to see them. We encourage you to open them and have a look, as we are confident they are in there! The jars are 110g net, and there are actually 95g of pearls with a total of 135g contents, so you’re definitely getting a happy bonus! Please use the balsamic they are stored in as well!

Sticky Balsamic pearls are sent to you via AusPost or other delivery partners, depending on where you are. They will be either in a box or bubble wrapped, depending upon the requirements of the delivery company. We do our best to pack them the best we can to ensure they arrive intact. Sometimes, they will not arrive in great condition due to handling once they have left us. If this is the case, please get in contact and we’ll sort it out as quickly as possible.

We’re doing our best to get to every stockist to talk with them about the pearls and trying to get them in to every one on our incredible list. Most are choosing to have them in store which is fantastic! If you want Pearls in your local stockist, please ask them to get them in for you. If they have Sticky Balsamic bottles, it is really easy for them to get the Pearls in too.

The first thing to do is ask them! Then please send us a message (via the contact form here or you are welcome to DM us via social media - Facebook and Instagram) and we can follow up!

Yes! The lids on the Pearls jars are not designed to pop, so they are all good to go!

We try our best to send your order the next business day. Coming up to Christmas (from October onwards) it can take a little longer due to increased orders. If you want to know how long until your order is sent, please get in contact via live chat or email us and we’ll find out asap for you.

Not at the moment. If you don’t want to use credit cards and are happy with a direct bank transfer, we can send you an invoice for payment. Simply email us with details including your best postal address, phone number, which products you would like to order and how many, and we can send an invoice for direct bank transfer.

Yes. We accept AfterPay, all types of credit cards and ApplePay, and can also send you an invoice (see the PayPal answer above if this option is one you would like to do).

Yes, Sticky Balsamic is proudly made by our family business in regional Victoria. We make Sticky Balsamic ourselves, and will always do so. This is how we can ensure only the best, highest quality and tastiest product reaches you.
Sticky Balsamic has also been awarded the highest 3 Star rating by Australian Owned - an organisation who looks at several aspects of businesses to ensure that only Australian businesses receive an Australian Owned certification.

Sticky Balsamic entered only the Australian Food Awards first, and we were blown away by how the judges responded to the few products we entered. The next year, we entered our products in the Australian Food Awards, Sydney Fine Food Awards, and Royal Hobart Fine Food Awards, and again were astounded by the positive response to Sticky Balsamic by the judges. We have continued to do this with similar results. During 2020 and 2021 many of the awards competitions have not run due to COVID (and being in Victoria, we understand why!). Things are hopefully getting back to normal for 2022 and so we hope to see competitions resume too.

Yes, we sell to many shops all across the countries so you can also purchase Sticky Balsamic from there. These shops are ones that focus on supporting Australian businesses like ours, and we encourage you to support them as well! Here’s the link to our Stockist List.

Yes, we sell online - here is the link to our online shop. Simply choose the products you like, add to cart, and then check out. Remember shipping is $10 per order, but if the order is $150 or more, shipping is free!

Shipping an online order is $10 per order within Australia, but if you order $150 or more, shipping is free! If you want to send to a country other than Australia, please Contact Us and we can organise a quote for you.

Yes! We wholesale! If you are a wholesale customer and want to discuss having Sticky Balsamic in your store, please contact us. Here’s the link Contact Us Page.

Yes! You can definitely send Sticky Balsamic as a gift! What a lucky person! We can send directly to someone else - just put their details into the right area when checking out. We can also add a note in so that they know who it is from if you like - just add your note in the correct section when checking out!

Please get in contact with us by emailing us your details including your order number and we’ll find the right information for you and sort it out as quickly as possible!

In the past we have done many events, however at the moment, we are not doing a huge number. For the most up to date information, please sign up to the e-newsletter and also check out our socials.

Sticky Balsamic is available in Australia. We can sell to you if you are overseas, please email what you would like and how many and where you are to orders@stickybalsamic.com.au, and then we will get back to you with a shipping quote.